Use case
Multi-Branch Businesses
Run products and selling across stores and branches while WhatsApp stays at the centre.
Use case
Why growing and multi-branch businesses run on Wastore
For retail chains, franchises, distributors and growing businesses running more than one storefront or location.
Showcasing products & services
Keep a consistent catalogue structure across branches, with location-specific pricing or availability where needed.
WhatsApp in the workflow
Customers reach the right branch in WhatsApp, and each branch keeps its own order history.
What these businesses deal with
Inconsistent listings
Each branch keeps its own product details and prices.
Fragmented customer contact
Customers are not linked to the branch or store serving them.
Reporting is manual
Seeing performance across branches means stitching together spreadsheets.
How Wastore helps
A store for each location
Each branch gets its own storefront and catalogue.
Consistent operations
Orders, payments and customer records follow the same flow.
Team access
Give staff the access they need per store.
The customer journey
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01
Pick a branch
The customer opens the storefront for their nearest location.
-
02
Browse
They see the catalogue for that branch.
-
03
Order in chat
They message the branch directly from the product.
-
04
Fulfil
The branch confirms and fulfils, tracked in its own dashboard.
Practical examples
- A retail chain running per-city storefronts
- A franchise sharing a common catalogue
- A distributor serving dealers by region
Relevant capabilities
Start selling on WhatsApp
Run every branch on WhatsApp with a storefront customers can reach directly.